Delivery & Installation

We do not currently ship to PO Boxes or addresses outside West Malaysia. If you are looking to purchase internationally, please give us a call at +012-623 9292 so we can connect you with one of our international dealers in your area.

Each product will be delivered within 2- 4 weeks after the purchase unless stated otherwise. We will contact you to arrange the received of goods in 2 days before the dispatch.

Delivery

• We offer delivery to West Malaysia only. There will be additional a delivery surcharge of RM80 / item for buildings without lifts or if your products cannot fit in the lift and the delivery team has to use the stairs. This service is applicable up to the 5th floor only. Our delivery service only covers addresses within 30m from the unloading point and a RM80 surcharge / item will also be collected by the delivery service provider for addresses outside this scope.
• Enquiries from East Malaysia, please contact us at bristol.home@bristol.com.my for assistance.
• Self pick-up is optional. To arrange for self-pick up, at the shipping page, please key in "88888" for Area Code and "Kuala Lumpur or Selangor" for Location. You will not be charged a delivery fee. Please send an email to bristol.home@bristol.com.my with your order to confirm your self-pick up option. Do Whatsapp us as well to discuss your logistics requirements (e.g. size of box and your car space) before deciding to go with this option.

Installation

Some of our products do not include installation services and comes with assembly manual. There are typically products which may be assembled with minimal technical knowledge.